I called Chuck Swarm and they were able to get the car in the next morning. (He apologized that he was too busy to get it in that same day.) They had the car 2 hours, diagnosed the problem and fixed it for $45.
I feel bad that I brought you my truck with the clutch from hell. For whatever reason, there was something about my truck that normal operations would cause undue wear and tear on the clutch.
You stood behind your work and honored the warranty proving your integrity for which I can not thank you enough.
So, three clutches later… Then once you had installed a stock clutch, the pedal release did not meet your standards . You and your team persevered through all the challenges and as a result, I am enjoying the excellent performance of my new clutch.
I'll take my car to Chuck Swarm ANY DAY rather than trying to deal with the money grabbing dealerships here in town.
You folks are always friendly and professional.
It has been an honor and a pleasure to do business with
Dear Chuck, family & crew,
Keep up the good work Chuck!!!
They have been patient with me when I had to make arrangements to pick up a vehicle a few days after they had worked on it and had it finished. They always adapt to MY schedule.
They do good work but if you ask them to check out your car for any other problems or see what needs to be replaced or ask them to check something they will not look into it they put you off for days and day of appointment it takes all day to hear anything back it can sit there for hours before they look at it even when you set a time they just want fast money and only fix the problem you went there for I would spend extra to know if anything else needs to be replaced I been going to them for years and they changed for the worse I've talked to others and they say the same thing I am looking for a new mechanic now
I want you to know that I wholeheartedly recommend Chuck Swarm & Family Auto Repair to my family and friends.
I have been doing business with Chuck Swarm for 15 years or more. I have never been disappointed with their workmanship timeliness or charges.
Sincerely
My daughter recently had an oil leak in her 2003 Chevrolet Suburban. She Called ThE local Chevrolet dealership service dept. It took 2 days for them to answer their phone (or return the call ) and another 4 to 5 days to get an appointment. They said it would be $145 just to look at the car plus any labor or parts on top of that.
I wanted to let you know how much I have appreciated your service and your integrity over the years we have done business with you.
It is appreciated !
you all !
Dave Rountree
I LOVE me some Chuck Swarm and Family! These guys are absolutely amazing, pleasant and very honest. I am baffled at the negative comments because I cant see how they had that kind of experience here. I found this place just driving by trying to find a oil change at a decent price. These guys had the best price in town and did the best job. Lately I've noticed that my car was over heating and I was due to finally have it looked at. Came here for my regular oil change and got the exact diagnosis of the problem. They ended up having to keep my car over night, but made sure I was still able to pick up/drop off my kids at school! Not only did they fix the exact problem at a GREAT price, but they make sure to triple check their work before returning my car. I wont go anywhere else in town or out of town, but these guys. Thank you so much Chuck Swarm and Family!
I took my car in after having it overheat on me. I explained to them the issues with the coolant hose as well as some possible misfires. I was charged over $1400.00 and they said my car was fixed. I drove it home which was less than 2 miles away. When I came back out to my car a few hours later to go to work I had coolant all over my driveway. They apparently didn't test the pressure for my radiator before letting me take it home and the radiator blew costing me another $150.00. I have only been driving my car now for a week. And my check engine light came on and my car started shaking. I popped the hood checked the fluids, which were fine thank god. Started up the car and looked again and my engine manifold is now shaking as if it is ready to just blow. So I am having to take it back again as u am sure they never bothered to check the misfire. I am currently waiting for them to open as I work the night shift and get off work at 630 am where I am sure they will gladly want to charge me another hefty fee to fix whatever is wrong with my engine block now. All because they didn't check the misfires I commented on in the very beginning. At this point I am not impressed with their work.
Chuck Swarm Family Auto Repair is a US Car Repair based in Roseburg, Oregon. Chuck Swarm Family Auto Repair is located at 3986 Old Hwy 99 S, Roseburg, OR 97471, USA.
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